We got a
surprise call from the ID Company.
“Mr. *****?”
“Yes?”
“Your ID is
no longer working in our company. We
will try to get another ID to work with you.”
Bummer!!
The company
said the new ID will call me and they gave me a name. We waited for a week, and no call. We called again to enquire and they said they
will get the ID to call me. They gave me
another name. Fine, so we wait.
After a few
days, the new ID called. We arranged to
meet in his office. To our dismay, there
was no hand over from the previous ID.
We basically had to bring all our own records, pictures, designs and
agreements to show him. It’s a good
thing that I kept records. What was more
disheartening was the agreed quotation was not even there. Now, this spells trouble.
We went
through the whole darn process again, telling the new ID what we wanted, selected
our colours, wallpapers and laminates all over again. We then sat down to discuss the quotation. Our problem was, the previous ID hadn’t
giving us the official quotation before he left. The agreed quote was scratched from a draft. Now, the quotation ended up with an
additional $3K. Oh gosh! What can we do? Either we accept this or seek another ID
company to go through the whole process again?
Can we still trust this ID to do a good job for us? Will another ID company give us the same
problems or more? It will also mean we
will lose our deposit with the ID company if we discontinue them?
We deliberated
for a few days and eventually accepted the quote, as we were getting too tired
to look for another ID. We prayed that
this ID will do a good job for us. We
will have to cut our budget from other furnishings.
We signed on the dotted line and now we wait for
our keys to our new home.
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