Thursday 20 November 2014

ID Gone with the Wind

We got a surprise call from the ID Company.
“Mr. *****?”
“Yes?”
“Your ID is no longer working in our company.  We will try to get another ID to work with you.”
Bummer!!

The company said the new ID will call me and they gave me a name.  We waited for a week, and no call.  We called again to enquire and they said they will get the ID to call me.  They gave me another name.  Fine, so we wait.

After a few days, the new ID called.  We arranged to meet in his office.  To our dismay, there was no hand over from the previous ID.  We basically had to bring all our own records, pictures, designs and agreements to show him.  It’s a good thing that I kept records.  What was more disheartening was the agreed quotation was not even there.  Now, this spells trouble.

We went through the whole darn process again, telling the new ID what we wanted, selected our colours, wallpapers and laminates all over again.  We then sat down to discuss the quotation.  Our problem was, the previous ID hadn’t giving us the official quotation before he left.  The agreed quote was scratched from a draft.  Now, the quotation ended up with an additional $3K.  Oh gosh!  What can we do?  Either we accept this or seek another ID company to go through the whole process again?  Can we still trust this ID to do a good job for us?  Will another ID company give us the same problems or more?  It will also mean we will lose our deposit with the ID company if we discontinue them?

We deliberated for a few days and eventually accepted the quote, as we were getting too tired to look for another ID.  We prayed that this ID will do a good job for us.  We will have to cut our budget from other furnishings.

We signed on the dotted line and now we wait for our keys to our new home.

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